ONLINE STORE
Your Online Store can be used for:
Dine In ( with QR codes )
Pick Up Orders
Takeaway Orders
Delivery Orders
You can use your POS Menu or create a custom one for your Online Store
In this Article:
Order Types ( Discounts / Surcharges, Pay Now / Pay at Counter )
ACCESS ' ONLINE STORE ' IN BACK OFFICE
In your Back Office => Features => Integrations => Online Store :
2. Go to Settings :
⚠️ If Online Store is not Enabled, please contact our Team: 1300 166 546
( as they will need to link it to your account. )
SELECT YOUR ' MENU ' & ' PRICE LISTS '
Here you can Set up your Menu & Price Lists for your Online Store
MENU
Your Online Store can reuse the exact same Menu you have in your POS,
or you can create a custom menu for your Online Store
OR
Create a New Menu :
In your Back Office => Products => Menus => Create :
Fill up the required fields:
Menu Name: ONline Menu (or a name that makes sense to you)
Menu Type: Online Store
Venues / Stores: Select the relevant venues and stores for your Online Menu
To create new Pages & / Or Categories to assign, see this article:
PRICE LIST
Your Online Store can reuse the exact same Price Lists (1 or more) you have in your POS,
or you can create a custom menu for your Online Store
for example: Happy Hour
To create a Price List, see this article:
ACCESS YOUR ONLINE STORE SETTINGS
Under ' Settings ' => click on the ' Cog Icon ' :
DETAILS
This is where you change the appearance of your Online Store, update preferences
& add your Operating Hours
Store Details
STORE: Name of your Store (cannot be changed here)
ACCENT COLOUR: This will be the theme colour for your Online Store:
To add Photos & Descriptions to your Online Store:
you need to do so on each Product directly,
Learn how to, in this article:
STORE URL SLUG: This is the Link to your Online Store you can copy clicking on the ' copy icon ' to see the changes you are making ( changing Products, colours, photos, ...)
Preferences
SELECT MENU: Choose which Menu you want to use for your Online Store.
It can the same as your Standard POS Menu or create a different one.
Learn how to create New Menus, in this article: CREATE MENUS
MENU LAYOUT: Choose the Display of your Pages in your Online Store:
Display Product First :
Your Pages display on top & the Products of the 1st Page: Coffee / Tea are showing
Display Pages First :
All your Pages display together
SELECT PRICE LIST: Your Online Store like your POS can have 1 price List or more,
for example: ' Happy Hour '
Learn how to create a Price List, in this article: SETTING UP: PRICE LISTS
Operating Hours
Set your Opening Days / Hours here
Closed Days: Untick a day (ex ' Sunday ' ) to close the orders online.
Set the Opening / Closing Hours of your Store
⚠️ It is currently not possible to set different hours during the day
( for example: Lunch / Dinner )
FULFILMENTS
This is where you can configure your
Orders, Payments, Preparation Times & Order Types
Auto Accept Orders
Decide whether your new Online Store Orders are being :
Automatically or Manually Accepted
Learn how to Enable / Disable ' Auto Accept Orders ' for your Online Store,
in this article:
Print Routing Device
Choose which Device ( POS, MPOS, Ipad, ... ) will be your main Device
to receive Dockets & print Receipts
Preparation Time
In Order for your Customers to know when their Order will be ready:
Add a Preparation Time
Learn how ' Preparation Time ' affects your Online Store Orders,
in this article:
Auto Complete Orders
Decide whether your new Online Store Orders are being :
Automatically or Manually Completed
Learn how to Enable / Disable ' Auto Complete Orders ' for your Online Store,
in this article:
Order Types
This is where you can:
Apply Discounts / Surcharges to your Online Store
( for example: 10% Public Holiday Surcharge )
Allow your Customers to:
' Pay Now ' ( online ) or ' Pay at Counter '
Learn how to Apply Adjustments ( Discounts / Surcharges ) to your Online Store,
in this article :
Learn how to allow your customers to ' Pay Now ' & / Or ' Pay at Counter '
depending on the Order Type ( Dine In, Takeaway, Pickup, Delivery, ... ),
in this article :
CHECKOUT
From here you can Enable the Tipping option for your Online Store
& Verify that your Payments are connected
General
This is where you can add the Tips option on your Online Store Payments
Toggle ON ' Enable Tipping ' => SAVE :
Online Payments
⚠️ The Merchant Code is provided by our Team.
Do not remove or Edit it.
If the Merchant Code is empty you won't be able to trade with your Online Store: contact our Team: 1300 166 546
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