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Online Store: Set Up

Learn about all the Settings in your Online Store

Updated over a year ago

ONLINE STORE

Your Online Store can be used for:

  • Dine In ( with QR codes )

  • Pick Up Orders

  • Takeaway Orders

  • Delivery Orders

    You can use your POS Menu or create a custom one for your Online Store


In this Article:


ACCESS ' ONLINE STORE ' IN BACK OFFICE

  1. In your Back Office => Features => Integrations => Online Store :

2. Go to Settings :

⚠️ If Online Store is not Enabled, please contact our Team: 1300 166 546

( as they will need to link it to your account. )


SELECT YOUR ' MENU ' & ' PRICE LISTS '

Here you can Set up your Menu & Price Lists for your Online Store

MENU

Your Online Store can reuse the exact same Menu you have in your POS,

or you can create a custom menu for your Online Store

OR

Create a New Menu :

  1. In your Back Office => Products => Menus => Create :

Fill up the required fields:

  • Menu Name: ONline Menu (or a name that makes sense to you)

  • Menu Type: Online Store

  • Venues / Stores: Select the relevant venues and stores for your Online Menu

To create new Pages & / Or Categories to assign, see this article:


PRICE LIST

Your Online Store can reuse the exact same Price Lists (1 or more) you have in your POS,

or you can create a custom menu for your Online Store

for example: Happy Hour

To create a Price List, see this article:


ACCESS YOUR ONLINE STORE SETTINGS

Under ' Settings ' => click on the ' Cog Icon ' :


DETAILS

This is where you change the appearance of your Online Store, update preferences

& add your Operating Hours

Store Details

  • STORE: Name of your Store (cannot be changed here)

  • ACCENT COLOUR: This will be the theme colour for your Online Store:

To add Photos & Descriptions to your Online Store:

you need to do so on each Product directly,

Learn how to, in this article:

  • STORE URL SLUG: This is the Link to your Online Store you can copy clicking on the ' copy icon ' to see the changes you are making ( changing Products, colours, photos, ...)


Preferences

  • SELECT MENU: Choose which Menu you want to use for your Online Store.

    It can the same as your Standard POS Menu or create a different one.

    Learn how to create New Menus, in this article: CREATE MENUS

  • MENU LAYOUT: Choose the Display of your Pages in your Online Store:

Display Product First :

Your Pages display on top & the Products of the 1st Page: Coffee / Tea are showing


Display Pages First :

All your Pages display together

  • SELECT PRICE LIST: Your Online Store like your POS can have 1 price List or more,

    for example: ' Happy Hour '

Learn how to create a Price List, in this article: SETTING UP: PRICE LISTS


Operating Hours

Set your Opening Days / Hours here

  • Closed Days: Untick a day (ex ' Sunday ' ) to close the orders online.

  • Set the Opening / Closing Hours of your Store

    ⚠️ It is currently not possible to set different hours during the day

    ( for example: Lunch / Dinner )


FULFILMENTS

This is where you can configure your

Orders, Payments, Preparation Times & Order Types

Auto Accept Orders

Decide whether your new Online Store Orders are being :

Automatically or Manually Accepted

Learn how to Enable / Disable ' Auto Accept Orders ' for your Online Store,

in this article:


Print Routing Device

Choose which Device ( POS, MPOS, Ipad, ... ) will be your main Device

to receive Dockets & print Receipts


Preparation Time

In Order for your Customers to know when their Order will be ready:

Add a Preparation Time

Learn how ' Preparation Time ' affects your Online Store Orders,

in this article:


Auto Complete Orders

Decide whether your new Online Store Orders are being :

Automatically or Manually Completed

Learn how to Enable / Disable ' Auto Complete Orders ' for your Online Store,

in this article:


Order Types

This is where you can:

  • Apply Discounts / Surcharges to your Online Store

    ( for example: 10% Public Holiday Surcharge )

  • Allow your Customers to:

    ' Pay Now ' ( online ) or ' Pay at Counter '

Learn how to Apply Adjustments ( Discounts / Surcharges ) to your Online Store,

in this article :

Learn how to allow your customers to ' Pay Now ' & / Or ' Pay at Counter '

depending on the Order Type ( Dine In, Takeaway, Pickup, Delivery, ... ),

in this article :


CHECKOUT

From here you can Enable the Tipping option for your Online Store

& Verify that your Payments are connected

General

This is where you can add the Tips option on your Online Store Payments

  1. Toggle ON ' Enable Tipping ' => SAVE :

Online Payments

⚠️ The Merchant Code is provided by our Team.

Do not remove or Edit it.

If the Merchant Code is empty you won't be able to trade with your Online Store: contact our Team: 1300 166 546


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