Auto Accept Orders
Decide whether your new Online Store Orders are being :
Automatically or Manually Accepted
In this Article:
ACCESS ' ONLINE STORE ' SETTINGS
In your Back Office => Features :
2. Under ' Integrations ' => click on Online Store :
3. Under ' Settings ' => click on the ' Cog Icon ' :
4. Under ' Fulfilments ' => Auto Accept Orders :
Enabled
Every New Order is ' Accepted ' , Prints Automatically & move to ' in Progress '
When a new Order is received, your POS will ring a couple of times & display an ' Orange Dot ' to indicate a new order:
2. New Order goes Automatically to ' in Progress ' => from here you can ' Complete ' it
when the order is done :
( You can use ' Accept All ' if you have a lot of Orders instead of clicking individually )
3. You can Reprint your Order from here by clicking the arrow or the order:
Disabled
Every New Order needs to be ' Accepted ' to print & move to ' in Progress '
When a Customer orders from Online Store, they will see this message:
In your POS:
The Online Channel starts ringing and ' Online ' has an Orange Dot to indicate a new order is received:
2. You can see your new order under ' Pending ' :
ACCEPT an Order :
1. You can choose from here to ' Accept ' the Order:
(It will Automatically print or display on your KDS (Kitchen Display Screen) if you have one)
REJECT an Order :
1. To ' Reject ' the Order => Click on the arrow next to ' Accept ' :
2. ' Reject ' => Select a reason :
( ex: ' out of stock ' )
3. You can see your Rejected Order in ' Cancelled ' :
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