Order Token Numbers: Print Numbers on Orders

Print numbers on every orders to call when the order is ready

Updated over a week ago

Order Token Number

Every order prints with sequential numbers

to easily give to your customers,

and call out orders when they are ready

Docket printed in the kitchen:

Docket without items printed at the counter
for the customer to know their order number:
( Will not include items in the order to save paper )


In this article:


ENABLE ORDER TOKEN NUMBER

To start printing numbers on your receipts:

  1. Go to your Back Office => Settings => My Store :

    ( Or: ' Venue & Stores ' => ' Store ' if you have several venues )

2. Go to ' Devices ' => Select the Device on which you would like the numbers to show on

the dockets:

( For example: you can have a POS at the bar for takeaways that will need that option but not your Restaurant POS used for Dine In orders )

If you don't have any devices created, learn how to, in this article: CREATE DEVICES

3. Under ' Details ' => Toggle on ' Order Token Numbers ' :


TOKEN RANGE

Print your receipts with sequential numbers from:

1, 2, 3, ... to 100 or 10,000 depending on your daily needs

1. Select a Range:

( For Example: Here our First Ticket will have the number 1, then 2, 3, ... until it reached

100: then it will start again at 1 )

⚠️ 1 is the minimum number you can enter

⚠️ If you have this option on several devices, to avoid getting confused with numbers,

you can set different ranges:

  • Device 1 can print ticket numbers 1 -100

  • Device 2 can print ticket numbers 101-200

  • Device 3 can print ticket numbers 201-300

POS :

2. On POS => your first order is identified as number 1:

DOCKETS :


RESET DOCKET NUMBERS

Your Order Token Numbers will automatically reset after reaching the last number

that you set up in the Back Office.

But to ensure it will also reset everyday =>

Tick the checkbox ' Reset Order Token Number on Shift Closure '


PRINT NUMBER DOCKET

When your customer doesn't need a receipt,

automatically print a number docket that they can keep

for you to call when the order is ready

Select 'Print Token Number Dockets'

Now our docket printed as number 1 with the details:

and another docket printed with the number to give to your customer:


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