Kitchen Display ( KDS )
Oolio KDS is a kitchen display system that syncs orders from your
Oolio POS and Online Store.
This way, you don't need to print your orders
In this Article:
KDS: TAKING ORDERS
Take our Orders as usual on your POS or MPOS but instead of printing:
Display your Orders on your KDS ( Kitchen Screen )
When a New Order appears: it will be added on the right end side of your screen:
2. Ticket information:
ORDER TYPES
DINE IN: The Docket will appear Purple & display: Section & Table Number on top.
TAKEAWAY, DELIVERY, PICK UP: The Docket will appear Blue. If a Customer's detail was added to the order: it will appear on top.
If a Note was added: It will displayed under the order type in Orange.
TICKET DETAILS
NUMBER: (pink) Every ticket has a unique number assigned to it starting with: SP1- ... an easy way to search a docket or refund if needed.
AGE: (black) Indicated how long the order has been open for.
For example: Granola has been ordered 5 hours 15 minutes & 14 seconds ago.
KDS: COMPLETE & SEND an ORDER
Indicate with just a few clicks if an Order is:
Being Prepared, Completed or Sent
PRODUCT BY PRODUCT:
Depending on your business model,
you might need only 2 clicks: Done, Sent.
Or 3 steps: Being Prepared, Done, Sent
BEING PREPARED
READY
( This is the default option )
When an order is received:
Click on the Product ONCE to indicate it is been prepared:
2. Click again to indicate it is ready (green):
BEING PREPARED
READY
SENT
To Enable an extra step: Order Being Prepared
Go to Settings (top right):
2. Enable ' Two-Level Fulfillment ' :
BEING PREPARED: Grey (Clicked 1x Time)
READY: Orange: ( Clicked 2x Times )
SENT: Green: ( Clicked 3x Times )
ENTIRE ORDER:
Instead of clicking every product to complete them:
Click on the top of the docket to mark it as ' completed '
You can find your completed orders in ' Completed ' (top screen) :
⚠️ Only Today's order will appear in ' Completed ', if orders from previous days are sent, they will disappear within few seconds
KDS: RECALL an ORDER
If a Product or Entire Order was sent to ' Completed ' by mistake,
you can recall it / them from the completed order screen
To Recall Orders => Go to ' Completed ' :
PRODUCT BY PRODUCT
2. Click on the arrow on the right side of a Product to recall it & bring it back to
' Open ' Orders :
( For example: ' Burger ' )
3. Our Burger Product is now back in Open Orders:
ENTIRE ORDER
2. Click on ' Recall ' on the bottom of the docket to Recall an Entire Order :
3. Our Entire Order is now back in Open Orders:
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