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Using ' Seat Management ' in POS
Using ' Seat Management ' in POS

Learn how to Create & Use ' Cover Numbers ' on your Dine In orders

Updated over a week ago

Using ' SEAT MANAGEMENT ' in POS

Assign Cover Numbers to your Guests

While using your Dine In order type:

you can allocate seat numbers to your Products

to avoid asking your Customers who ordered what


In this article:


SET UP ' SEAT MANAGEMENT ' IN BACK OFFICE

In order to use ' Seat Management ' in your POS, you need to:

  • Create a Floor Plan ( with Sections & Tables )

  • Enable your Floor Plan & Dine In option

  • Enable ' Seat Management '

Learn how to Set Up your Seat Management in your Back Office,

in this article:


USE ' SEAT MANAGEMENT ' IN POS

Now that you are Set Up, you can start using ' Seat Management ' in your POS

  1. In your POS => Go to your Floor View :

2. Click on a Table to Prompt the guest count modal:

For example: 3

3. We can now see our 3x Seats on our cart:

  • T : Table ( where all the items will display )

  • S1 / S2 / S3: Seat 1 / Seat 2 / Seat 3

  • ➕ : add an extra Seat ( will add to the Guest Count too on the docket )

4. Start adding Products in your Cart:

@T : means the item is not assigned to a Seat. Best option for shared dishes

ASSIGN PRODUCTS TO SEATS

1. To Assign a Product to Seat => click on that item & press the seat number wanted:

2. Latte is now assigned to Seat 1 => @1 next to the product indicates the Seat Number

. => click on ' T ' to go back to the full order & keep assigning Seats:

( To Re-assign a Seat just click on the Product & on the Seat number wanted )

OR :

Select a Seat Number & add Products to it directly to save time :

This is how your Dockets will print:

( ' T ' being used for non-assigned products that are meant to be shared )

SPLIT SEVERAL PRODUCTS TO ASSIGN TO SEATS

If Customers order the same Products, ( for example: Croissant ),

in order to split it to assign it to the Seats:

Click on that item => press 1 on the number pad to extract 1 croissant out of 2

=> click on the ' Split Icon '

Our Croissants are now separated & can be assigned to a Seat:

⚠️ Products that are not assigned to Seats will be considered ' Shared '

SPLIT BILL: By SEATS

When using ' Seat Management ' a convenient way to split bills is using:

Split by Seat

Learn how to use Split by Seat,

in this article:


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