Learn how to set up your Printers
In this Article:
WHERE TO FIND ' PRINTERS ' IN YOUR BACK OFFICE:
In your Back Office => Settings => Venues & Stores (if you have multiple venues) OR My Store
In this case: our Venue has 4 x PRINTERS:
1 x Printer ' KITCHEN LARDER ' to print all the cold dishes / desserts in the kitchen
1 x Printer ' KITCHEN PASS ' to print all Food Orders
1 x Printer ' BAR DOWNSTAIRS ' to print all our Drinks & Bill Receipts Downstairs
1 x Printer ' BAR UPSTAIRS ' to print all our Drinks Upstairs
PRINTER DETAILS:
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THIS SETTING IS DONE BY OUR TEAM
DO NOT CHANGE ANYTHING BY YOURSELF HERE, IF YOU ARE UNSURE:
PLEASE CONTACT OUR SUPPORT TEAM: 1300 166 546
Each PRINTER has a:
PRINTER NAME: ' Kitchen PASS ' for example, indicate that this printer is located in the Kitchen at the Pass area.
PRINTER TYPE: LAN / BLUETOOTH / WIFI
LAN: Connected via an Ethernet Cable. more stable / faster than Wifi.
BLUETOOTH: Wireless LAN connection. can only connects to 1 device.
WIFI
IP / BLUETOOTH ADDRESS: The address of the printer.
BRAND
PRINTER MODEL: Each model has its own specification. Our Team will suggest the best option for your Venue:
TM_M30 | TM_M30II | TM_U220 | TM_T82 | TM_L90 |
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PRINTER PROFILE:
Now that our Printers are all set, we need to create our Printer Profiles:
the profiles will be then assigned to Products.
( see article about: ASSIGN PRINTER PROFILE TO PRODUCT )
In your Back Office => Settings => Printing
BAR: Assigned to all your Drinks Products
KITCHEN PASS: Assigned to all your Food Products
KITCHEN LARDER: Assigned to all your Cold Food Products / Desserts Products
LINK YOUR PRINTERS TO YOUR DEVICES:
In a previous article, we learnt that every POS / TABLET is its own ' DEVICE '
( see article about: CREATE A DEVICE & ASSIGN A DEVICE PROFILE )
Now every Device needs to be linked to a printer:
In your Back Office => Settings => Venues & Stores (if you have multiple venues) OR My Store
2. Let's use: ' POS Restaurant Upstairs ' => Printing
Our PRINTER PROFILES on the Left: are the ones assigned to the product, RECEIPT does not need to be assigned as all the product will print on the bill.
Our PRINTERS on the Right: are the actual Printers:
RECEIPT: will print at the ' Bar DOWNSTAIRS ' printer
BAR (all drinks): will print at the ' Bar UPSTAIRS ' printer
KITCHEN PASS (all food): will print at the ' Kitchen PASS ' printer
KITCHEN LARDER (cold food / desserts): will print at the ' Kitchen LARDER ' printer
Select the Kitchen template or Kitchen Template - large font size from the 'Template' dropdown.
If you need your Bar to print downstairs
(because the upstairs bar is closed for example)
You just need to change:
- Bar: to print ' Bar DOWNSTAIRS ' , SAVE & that's it ! 🥂
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