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Understand the Payments Report

The Payments report in Oolio One provides a breakdown of payments collected across different Payment Types, such as Card, Cash and Gift Cards. Use the report to review transaction volumes, Tips, Refunds and Total Collected for a selected period.

Payment information can be grouped by Payment Method or by Daily, Weekly or Monthly periods.

Open the Payments report

  1. Open Back Office > Reports > Payments.
  2. Select how to Group By the payment information.
  3. Select the required Date or Date Range.
  4. Select All Day or enter a custom time range.
  5. Select the required Store or Stores.
  • Group By options include:

    • Payment Method
    • Daily
    • Weekly
    • Monthly

Review payment charts

The report provides bar and pie charts showing Total Collected across the Payment Types included in the selected period.

  • Hover over a section of either chart to view the amount for that Payment Type.

Understand the Payment Summary

The Payment Summary provides a detailed breakdown of payment activity.

  • Select the Filter icon to choose which columns are displayed.

  • Available information includes:

    • Type: More detailed information about the Payment Type. For Card payments, this can include the Card type used, such as Mastercard, American Express or Savings.
    • Payment Type: Payment method used, such as Card, Cash, Gift Card or another configured Payment Type.
    • Transactions: Number of transactions for the Payment Type during the selected period.
    • Tips: Total Tips collected through Payment Terminals or Online payments.
    • Total Collected: Total amount collected, including Net Sales, Taxes, Tips, Payment Surcharge and Cash Rounding.
    • Refund Amount: Amount refunded against the Payment Type.
  • The Payment Summary changes according to the selected Group By option and report filters.

  • For example, selecting Group By > Payment Method displays the Payment Summary by Payment Type for the selected period.

Sort and customise the Payment Summary

Select a column heading to sort its values in ascending or descending order.

  • Select the chevron (⌄) on a column for additional options, including:

    • Sort, move or pin the column.
    • Summarise values using Average, Count, Maximum, Minimum or Sum.
    • Select which values are displayed.


Group Payment Summary data

Drag a column into the Drag a column here area to group and compare information using that field.

  • For example, group by Type to compare Total Collected across the different Payment Types.

Filter the Payments report

  • Select the Filter icon to apply additional filters.

  • Available filters include:

    • Payment Type: Card, Cash, Gift Card and other configured Payment Types.
    • Order Type: Dine In, Pick Up, Catering, Delivery and other configured Order Types.
    • Sales Channel: In Store, Online and other available Sales Channels.
    • Device: Filter by the Device associated with the payment.

Export payment data

Select the Download icon to export the displayed payment information as a CSV file.

  • The export reflects the data displayed in the report.