How to perform a referenced refund?

Locate your transaction on the EFTPOS and refund it.

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Warning: Referenced Refund DOES NOT require a card tap.

The fund will be refunded to the original payment card directly!

It's IRREVERSIBLE！！！

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1. To start a referenced refund, first go to

Transactions

2. Then go to history

3. Enter your passcode

4. Locate the transaction and get into it, then refund

Note: If you do not have the refund option - contact Oolio Pay Support.

> support.pay@oolio.com

> 1300166546 - Option 1

Example: Take a standalone payment then refund