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Verifone E280
Updated over a year ago

This article will help you get familiar with the Verifone E280 terminal.

Admin Menu

> You'll need the Admin menu on the terminal for various tasks.

To open the Admin menu:

  1. On the display, select the Menu button.

  2. Select Admin.

  3. Enter the Admin menu passcode and select the Confirm button.

Options

Description

Network

Configure network settings.
Run diagnostic connection tests.

Software

Update the terminal software.

Config

Update, view, or remove the configuration.

You can view the configuration version, the installed software release, and hardware details such as the unique terminal ID.

Transactions

Get an overview of transactions stored on the terminal.

Re-print the receipt for a transaction.

Power off

Turn off the terminal.


Connect to your network

  1. Go to the Admin menu.

  2. Select Network > Wi-Fi. You can now:

    • Turn Wi-Fi on or off using the Wi-Fi toggle switch.

    • Click on the ➕ to see a list of WiFi networks available.

    • Choose the right network and enter password to connect to the network.


Test the payment platform connection

> Payments are processed on the Adyen payments platform.

To test the connection with that platform:

  1. Go to the Admin menu.

  2. Select Network > Diagnostics > PSP connection.

  3. Check whether all items have a green check mark and the overall result is Success.

    -white_check_mark-

    Don't worry if Receiving data has a red cross and the result is No Error.

    -x-

    The terminal successfully connected with our platform.


Test the Terminal API connection

To verify on the physical terminal whether it has a live cloud connection to Terminal API.
Run a Terminal API connection test:

  1. Check the icons in the top row of the terminal display.
    There should be a cloud icon ☁️ .

  2. Go to the Diagnostics menu.

    • On a non-Android terminal, go to the Admin menu and select Network > Diagnostics.

    • On an Android terminal, go to Settings and select Diagnostics.

  3. Select Terminal API.
    The items API enabled, WebSocket enabled, and WebSocket connection should all have a green check mark

    -white_check_mark-

Device info

To view information about the terminal:

  1. On the display, select the Menu button.

  2. Select Device info.

A screen similar to the one shown here appears, with:

  • Model, serial number, and IP address of the terminal.

  • Software version and configuration version that the terminal currently uses.

  • Merchant account and store that the terminal belongs to.

  • A button to show a QR code with device info.


Turn on/off

If you turn on the payment terminal for the first time or after it was off for a long time, it may make a maintenance call to synchronize the configuration and update the software. This can take 10 to 20 minutes.

When connected to a power supply, the battery charges. An icon at the top of the display indicates the battery charge level.

Turn on the terminal:

  • Connect the terminal to a power supply.
    or

  • Press and hold the power button until the display turns on. The battery charge level needs to be high enough for the terminal to turn on.

  • During startup, the display turns on and off a few times.

Turn off the terminal:

  • Go to the Admin menu and select Power off.
    or

  • Press and hold the power button until (after 5 - 20 seconds) the display turns off.

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